Mr Rex Crowther, of Auckland, ONZM for services to the motor vehicle industry
Rex Crowther joined the New Zealand Collision Repair Association (CRA) in the 1990s, initially serving on local committees and progressing through national executive representation. As President, he led a restructure of the organisation to better meet consumers’ expectations for a safe repair after a vehicle collision. He researched successful models from around the world and delivered presentations to the 500 plus CRA members and their staff. He developed and delivered a CRA Customer Service training programme and built solid relationships with insurance company work providers. In 2012, he redeveloped the bimonthly trade magazine PanelTalk. He was elected to the Motor Industry Training Organisation (MITO) Board, where he chaired the Remunerations and Brand/Name committees. Mr Crowther was Chairman of the I-CAR New Zealand (Inter-Industry Conference on Auto Collision Repair) board.