Ms Carol Frost, QSM, of Dunedin, for services to the homeless and prisoner rehabilitation
Carol Frost is Operations Director for the Dunedin Night Shelter Trust. She manages both the Night Shelter and Phoenix Lodge, a transitional housing facility for ex-prisoners.
She has set up systems and ways of working that are helpful, welcoming and respectful of clients.
She gathers donations of clothing and household necessities for those moving into flats or boarding houses.
She has worked to ensure the shelter’s financial stability and developed a strong knowledge of challenges faced by clients. She organises the annual Night Shelter Street Appeal.
Ms Frost previously worked for the Prisoners Aid and Rehabilitation Society in Dunedin.