Mr Ian James, of Upper Hutt, MNZM, for services to the community
Ian James was the Chairman of Citizens Advice Bureau (CAB) in Upper Hutt. He has helped prisoners at Rimutaka Prison’s Dependency Treatment and Reintegration Units with information and advice on services through CAB. He has compiled resources to be used by all CAB throughout New Zealand to assist with calls and interactions with those in prison. He is President of the Citizens Advice Bureaux National Body, where he has driven the development and roll-out of the Code of Conduct for board members. Mr James boards guide dogs for low-vision and blind people when they need a break or are in hospital care.