Mrs Julia Castles, of Auckland, KSM for services to language education and migrant communities
Mrs Julia Castles helped start one of the first English for Speakers of Other Languages (ESOL) services in New Zealand. She helped coordinate and train local volunteers, and worked to raise funds for classrooms and qualified ESOL teachers. She spends many unpaid hours helping refugees and migrants to navigate health, education and social services, securing venues for classes, and applying for funding. She has developed community outreach events, tailored language classes for specific purposes, and implemented a Road Code course. Mrs Castles has served as a Board member of the National Association of ESOL Home Tutor Schemes.