Mrs Jane Eynon-Richards is Manager of the Rotorua Citizens Advice Bureau (CAB). She has secured funding, helped develop training at a national level, and implemented many innovative initiatives. During the COVID-19 lockdown periods, she arranged for a roster of CAB Volunteers to assist callers. She has organised charity walks with Motor Neurone Disease New Zealand. She has been a Trustee and Chair of St Mary's Primary School Board and Deputy Chair of John Paul College Board. She is a Justice of the Peace and was a member of the Rotorua JP Council and Rotorua District Licensing Agency Committee. Mrs Eynon-Richards was a community representative on the Geyser Foundation Advisory Committee.